Ring! Ring! Me: I.T. Department, after hours line. This Daniel. How can I help you? Caller: Hey, Dan! It’s me, Gordon. Me: Hello, Gordon. How can I help you? Gordon: Dude, I need you to fix my website. Me: Uhm … OK. What’s going on with your website? Gordon: I’m not sure. It’s not displaying. […]
Mentoring the Mentor
WOW! Two of these in one day! Something is going on, out there. Ring! Ring! Me: I.T. Department, this is Daniel Caller: Hey, Dan! My computer is doing some weird stuff. Can you remote into it, for me? Me: I’m sorry, but I don’t recognize your voice. Who is this, please? Caller: It’s me. Who […]
Just Good Enough
Ring! Ring! Me: IT Department, this is Daniel. Caller: Do you fix networks? Me: Yes, I do. What is the issue with your network? Caller: I’ve got a notification from Comcast about illegal downloads. But no one here is doing any downloads at 2 in the morning. How much will it cost to fix my […]
Get a job, kid …
Ring! Ring! Me: I.T. Department, this is Daniel. How can I help you, today? Caller: Oh, Hi! I was expecting voicemail. Glad you answered, though. Me: I work all the time, because that is what my clients need. So, how can I help you? Caller: I was told you sometimes give away computers. Me: Yes. […]