Ring! Ring!
Me: I.T. Department, this is Daniel.
Caller: Uh .. hi. We lost power and this big box under the server is beeping. Is there anyway to turn off the beeping?
Me: That is normal. That is an alarm to let you know that the server is running only on battery backup. It will shut off, automatically, when the battery gets low enough. Then, shortly after, the battery will automatically shut off and stop beeping.
Caller: Does it have to do that, though? I mean, the power company said they don’t … oh. it quit. Nevermind.
Me: No problem. This is what it is configured to do. Is there anything else I can help you with?
Caller: Uh. Why did my wifi go down, too? My wifi is down! How do I fix the wifi? I was going to watch Netflix, while I wait for the power company to fix the lights!