Me: Ring! Ring! IT Department, this is Daniel. How can I help you, today? Caller: We need you to come cover right away! The storms last night, they knocked everything out and we have orders to deliver, today! Me: Last night’s storms disrupted power to most of the city. Are you certain that you have […]
Hearing gone wrong
After a networking meeting, the group’s attorney asked for a few minutes of my time. Steve: Thanks for staying late, Dan. I have a few computer questions for you. Me: OK. Fire away. Steve: Can you recover deleted files from a laptop hard drive? Me: That’s kind of a loaded question, Steve. Perfect environment, yes, […]
Not Cheap
Having lunch, in an IHOP, waiting for a business colleague: Ring! Ring! Me: “I.T. Department, this is Daniel. How can I help you?” Anonymous Caller: “Do you service computers?” Me: “Yes, I do. How can I help you?” AC: “I’m using my computer, today, but it is running REALLY slow. I think it has a […]
DTSD
And we have a NEW frontrunner for ‘Worst Client Call of the Year’ Me (at 4:45AM): “Huh? Wha? Hello?” Him: “Yeah, uh, hello. Do you fix laptops?” Me (Waking up to help a potential customer): “Yes, I do.” Him (mildly slurred while trying to talk really fast): “That’s great, man! Look, here is the deal. […]